Categories
cybernetics

university system: status brokerage

Leadership changes amount to little more than a rearrangement of positions within a system whose underlying incentives remain substantially unchanged.

Categories
cybernetics

Productive Misanthropy

Service delivery systems must model the environments they act within. This is unavoidable. Eligibility rules, risk categories, performance metrics, and compliance frameworks are all abstractions that allow action under constraint. The model is not the world. It is an interface that reduces complexity to something administrable. Over time, however, the interface acquires weight. The abstraction […]