Categories
business

Service Delivery

Service delivery is a strange thing when the market’s value depends on the impossibility of anyone ever generating a permanent solution. The inability to cover all possibilities is not a flaw—it’s a constitutive necessity. The service delivery system operates like a manifold: locally coherent, procedurally complete in any bounded instance, but globally exhibiting non-trivial topology—where […]

Categories
heuristics Organisation

Heuristics: Organisational Entropy 003

Bureaucracies and administrative hierarchies possess peculiarly mischievous methods of seeking sustainment and self-justification through the endless production of usefully wasteful products and services…

Categories
heuristics Organisation

Heuristics: Organisational Entropy 002

Complex emergent natural phenomena (of which human organisations are a logical sub-set) possess developmental biases towards evolutionary selection mechanisms favouring systemic continuity…