Categories
cybernetics

Time Management in Service Delivery Systems

Service management systems are plagued by managerial failure. The primary error is the belief that regulatory oversight exists to eradicate delay, to accelerate everything. The result is a chaotic environment in which every actor attempts to displace temporal and material costs onto other people, times, and places – both within and beyond the organisation. This […]

Categories
humanity life

Disability Support

Disability is not an edge case that happens to someone else. It is a statistical certainty built into biology and time. Unless a life ends early, bodies age, systems degrade, injuries accumulate, genetics express themselves, and cognition changes. This is not moral failure or personal deficiency. It is physics. Entropy at the level of lived […]