Categories
cybernetics

Populism

What we are dealing with is not primarily a moral or semantic crisis, even though it is experienced that way. Planetary-scale communication systems behave like physical systems with dense feedback and high throughput: they develop statistical biases toward states that reproduce the conditions of their own continuation. These systems have ontic reality—that is, they are […]

Categories
cybernetics

Service Delivery: Delay Is the Control Parameter

Executive summary Delay is not a flaw to be engineered away. It is the control parameter that sets a system’s operating frequency. Most complex organisational and institutional service delivery systems tend to fail when their timing is misaligned with the realities they are intended to regulate. That misalignment is rarely visible as a single “slow […]