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cybernetics language Philosophy

Living Inside Language

We learn to navigate the world by drawing lines through it. Self and other. Mind and world. Human and machine. These distinctions help us function, the way handrails help us walk down unfamiliar stairs. They stabilise action and expectation. But they are not where reality begins. They are not built into the fabric of existence. […]

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cybernetics

Service Delivery: Delay Is the Control Parameter

Executive summary Delay is not a flaw to be engineered away. It is the control parameter that sets a system’s operating frequency. Most complex organisational and institutional service delivery systems tend to fail when their timing is misaligned with the realities they are intended to regulate. That misalignment is rarely visible as a single “slow […]