Categories
humanity life

Disability Support

Disability is not an edge case that happens to someone else. It is a statistical certainty built into biology and time. Unless a life ends early, bodies age, systems degrade, injuries accumulate, genetics express themselves, and cognition changes. This is not moral failure or personal deficiency. It is physics. Entropy at the level of lived […]

Categories
cybernetics

Service Delivery: Delay Is the Control Parameter

Executive summary Delay is not a flaw to be engineered away. It is the control parameter that sets a system’s operating frequency. Most complex organisational and institutional service delivery systems tend to fail when their timing is misaligned with the realities they are intended to regulate. That misalignment is rarely visible as a single “slow […]